Terms of use

Welcome to TachTime. These Terms of Use (“Terms”) govern your access to and use of the TachTime website, web application, and related services (collectively, the “Service”) operated by Tach Time LLC (“TachTime,” “Company,” “we,” “us,” or “our”).

By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, you must not access or use the Service.

1. Eligibility

You must be at least 18 years of age to use this Service. By using the Service, you represent and warrant that you have the legal capacity and authority to enter into this Agreement.

2. Accounts

You must create an account to use certain features of the Service. You agree to provide accurate, current, and complete information and to maintain the security of your account credentials. You are solely responsible for all activity under your account.

3. Service Description and OCR/AI Accuracy Disclaimer

TachTime provides digital recordkeeping tools for aircraft owners, mechanics, and operators to capture, store, and search logbook entries and related documentation. TachTime is not an official logbook, legal record, or substitute for maintaining original FAA-compliant documentation.

OCR and AI Technology Notice: The Service uses artificial intelligence and optical character recognition (OCR) technology to extract and transcribe data from uploaded logbook images and documents. While we strive for accuracy, this technology is not 100% accurate and may produce errors, omissions, or misinterpretations, particularly with:

• Handwritten entries
• Faded or damaged documents
• Non-standard abbreviations or terminology
• Poor image quality or lighting
• Unusual fonts or formatting

You acknowledge and agree that:

• You must review and verify all extracted data for accuracy before relying on it
• TachTime is not liable for any errors, inaccuracies, or omissions in automated data extraction
• The Service’s search functionality depends on the accuracy of extracted data
• You remain solely responsible for maintaining accurate records in compliance with FAA and other regulatory requirements

4. FAA and Regulatory Disclaimer

TachTime is not endorsed by or affiliated with the Federal Aviation Administration (“FAA”) or any aviation authority. TachTime does not verify, audit, or certify compliance with airworthiness directives, maintenance schedules, or other regulatory requirements. You are solely responsible for ensuring that your records meet applicable federal, state, and aviation-authority regulations.

5. User Responsibilities

• You are solely responsible for the accuracy and completeness of all information and documents you upload.
• You agree to maintain independent backups of all logbooks and records outside of TachTime.
• You agree not to rely solely on TachTime for preservation of any regulatory, financial, or maintenance documentation.

6. Data Storage, Backups, and Indemnification

TachTime uses commercially reasonable safeguards and redundant storage; however, you acknowledge and agree that no system is error-free or guaranteed to preserve data indefinitely.

Tach Time LLC makes no representations or warranties that any data, document, or image stored on or through the Service will not be lost, corrupted, or deleted, and expressly disclaims all liability for any such occurrence, whether due to negligence, system failure, force majeure, or otherwise.

You agree to maintain separate copies of all aircraft, engine, and propeller logbooks and to indemnify, defend, and hold harmless Tach Time LLC, its officers, employees, agents, affiliates, successors, and assigns from and against any and all losses, claims, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising from or related to any loss, corruption, deletion, or unavailability of data or content stored in or transmitted through the Service.

7. Payments and Subscriptions

All payments are processed via Stripe. By subscribing, you authorize recurring charges in accordance with your selected plan (monthly or annual). Subscription fees are billed in advance and are non-refundable. When you cancel, your access remains active until the end of the current billing cycle. After that, your account may be deactivated and data deleted according to our data-retention policy.

8. Export Rights and Data Portability

You have the right to export your data from TachTime at any time during an active subscription. We believe your data belongs to you, and we provide tools to help you maintain control of your records.

Export Capabilities:

• Data can be exported in PDF format for individual logbooks or entries
• Bulk export options may be available for downloading all logbook data and images
• Original uploaded images remain accessible for download during active subscription

Export Limitations:

• Export functionality may be limited or unavailable for suspended, terminated, or delinquent accounts
• Free tier accounts may have limitations on export frequency or volume
• You are responsible for exporting your data before canceling your subscription
• TachTime is not obligated to provide data exports after account termination or data deletion
• Export features are provided “as-is” and TachTime is not responsible for any data loss during the export process

9. Shared Access and Third-Party Viewing

TachTime allows you to share read-only access to your logbooks with third parties such as mechanics, potential buyers, Designated Pilot Examiners (DPEs), and others (“Shared Users”).

Your Responsibilities for Shared Access:

• You are solely responsible for managing and revoking shared access permissions
• You must ensure you have the legal right to share any uploaded content with third parties
• You are responsible for determining the appropriateness of sharing sensitive information
• You acknowledge that shared links may be forwarded or accessed by unintended recipients

Liability Disclaimer:

• TachTime is not liable for any unauthorized access, misuse, or consequences resulting from your decision to share logbook access
• TachTime does not verify the identity or authority of Shared Users
• TachTime is not responsible for how Shared Users use, interpret, or rely upon shared information
• You agree to indemnify TachTime from any claims arising from third-party access to your shared logbooks
• Shared access logs and audit trails, if provided, are for informational purposes only and do not guarantee security or proper use

10. Competitive Use Restriction

You may not access or use the Service for purposes of competitive analysis, benchmarking, developing, or training any product or service that is competitive with TachTime. Any such use constitutes an immediate and material breach of these Terms.

11. Content Ownership

You retain ownership of the content and documents you upload. By using the Service, you grant TachTime a non-exclusive, worldwide, royalty-free license to host, store, process, and display your content solely to provide and improve the Service.

12. Intellectual Property

The Service, including all software, code, design, trademarks, and content created by TachTime, is the exclusive property of Tach Time LLC. No rights are granted to you except as expressly stated in these Terms.

13. DMCA Takedown Procedure

TachTime respects the intellectual property rights of others. If you believe that content available through the Service infringes your copyright, you may send a notice pursuant to the Digital Millennium Copyright Act (“DMCA”) to:

DMCA Agent: Tach Time LLC
Email: legal@tachtime.app
Mail: Tach Time LLC, Attn: Legal Department, Cobb County, GA

Your notice must include all information required by 17 U.S.C. §512(c)(3). TachTime may remove or disable access to the allegedly infringing material and, where appropriate, terminate repeat infringers.

14. Limitation of Liability

To the fullest extent permitted by law, Tach Time LLC, its affiliates, and service providers shall not be liable for any indirect, incidental, consequential, special, or punitive damages, including loss of data, profits, goodwill, or other intangible losses, even if advised of the possibility of such damages.

In no event shall TachTime’s total liability exceed the lesser of (a) the amount you paid to TachTime in the twelve (12) months preceding the event giving rise to the claim, or (b) one hundred U.S. dollars (US $100).

15. “As-Is” Service Disclaimer

The Service is provided on an “AS IS” and “AS AVAILABLE” basis without warranties of any kind, whether express, implied, or statutory. TachTime specifically disclaims all implied warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, or reliability.

16. Arbitration and Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Georgia, without regard to conflict-of-law principles.

Binding Arbitration: Any dispute, controversy, or claim arising out of or relating to these Terms or your use of the Service shall be resolved exclusively through binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. The seat and venue of arbitration shall be Cobb County, Georgia. The arbitrator’s award shall be final and binding and may be entered in any court of competent jurisdiction.

Class Action Waiver: You and TachTime agree that each may bring claims only in an individual capacity and not as a plaintiff or class member in any purported class or representative proceeding.

17. Termination

We may suspend or terminate your account at any time for violation of these Terms or for any conduct we determine may harm TachTime or its users. Upon termination, your right to access the Service immediately ceases.

18. Force Majeure

TachTime shall not be liable for delays or failures in performance due to causes beyond its reasonable control, including acts of God, natural disasters, war, terrorism, labor disputes, governmental action, internet outages, or power failures.

19. Severability

If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect, and the unenforceable provision shall be modified to the minimum extent necessary to make it enforceable.

20. Changes to These Terms

TachTime may update or modify these Terms at any time. When changes are material, we will provide reasonable notice via the website or email. Your continued use of the Service after changes take effect constitutes your acceptance of the revised Terms.

21. Contact Us

If you have any questions about these Terms, please contact us at:

Tach Time LLC
Email: support@tachtime.app

TachTime and Tach Time LLC are used interchangeably in this Agreement and collectively refer to the same legal entity.